By accessing or browsing this website you are agreeing to these Terms & Conditions. We reserve the right to amend these Terms and Conditions at any time without notice.

Your information

When you create an account on this website, you agree to provide us with accurate personal and contact information. If you have provided incorrect information, we cannot be held responsible for any issues arising from the use of this incorrect information.

We reserve the right to refuse to supply any person and/or close account for any reason including misuse and abuse of staff.

Pricing and Availability

While we try to ensure that all the information on our website is accurate, unfortunately errors may sometimes occur. If an error has been made, we will inform you as soon as possible. We cannot guarantee availability on all items and reserve the right to cancel any order at any time.

If an item is out of stock at time of purchase, you will be notified so other arrangements can be made.

Shipping

It is your responsibility to ensure your shipping address is correct at the time of payment. We accept no responsibility for lost or delayed items due to incorrect shipping addresses.

Please allow up to 10 working days for delivery and additional time for remote areas or during peak periods. This time is an estimate only and not a guarantee of delivery. Unforeseen delays can occur once items leave our warehouse and are not our responsibility.

Postage Charges are $11 flat rate for orders under $100 all other orders have free shipping, we only ship to Australian addresses

Payment

When you make a purchase on the Tough Audio website, you are agreeing that you are an authorized user of the credit card or debit card used to place your order.

Payment will be processed at the time you place an order.

Pricing & Payments

All prices shown on our website are in Australian Dollars and include GST.

You will be billed in Australian Dollars.

Is my card secure to use on your site?

Tough Audio values the security of your personal information. All details entered in our site go through an encrypted secure socket layer technology (SSL). Your details are then securely transmitted in order to be processed, however we never see your credit card details.

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